MOVO-X
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Self-service kiosks. Intelligent queue management. Clinical operations software. One platform, in production today across 174+ countries and 30+ industries.
Purpose-built for healthcare operators in 174+ countries worldwide
Hardware + software at the front door of every clinic. Patient scans national ID, NLP captures their symptoms in their own language, AI verifies identity via face match + liveness, queue ticket prints in 90 seconds. NFC, thermal printer, biometric capture. 32-inch standing or 22-inch counter form factors.
Smart priority routing learning from history. Per-doctor wait prediction. Demand forecasting drives staffing. Anomaly detection flags emerging bottlenecks before they explode. WhatsApp call-up so patients leave the waiting room and return when called.
Registration, EMR/EHR, scheduling, prescriptions, lab integration, billing, insurance, analytics, telemedicine — one platform, one login, one support line. AI runs throughout: triage scoring, no-show prediction, clinical decision-support, NLP documentation summary.
Eight production AI capabilities running today. Every feature has a documented model card, evaluation harness, drift monitoring, and human-in-the-loop override. OECD AI Principles and EU AI Act forward-aligned.
Acuity scoring at registration with NLP intake. Decision-support for the triage nurse, not replacement. Audit-grade governance.
Per-patient no-show probability driving WhatsApp reminder timing. Cuts no-show rate by 40% in production.
Patient describes symptoms in their own words; NLP maps to ICD-10 / SNOMED-CT for the clinician. 12+ languages.
On-device face match against captured ID document with liveness detection. Privacy-by-design — image never leaves the kiosk by default.
Per-doctor, per-specialty demand prediction. Drives staffing, room allocation, supply ordering. Integrates with HR systems.
NLP-generated visit summary auto-attaches to chart. Clinician reviews + signs in seconds instead of typing for minutes. 50% time saving.
For institutional and sovereign deployments — models train across organisational boundaries without raw data crossing. Differential-privacy guarantees.
Real-time anomaly detection on patient flow, hardware health, and identity-verification confidence. Alerts ops staff before downstream problems compound.
Patient kiosks, queue intelligence, and clinical operations for high-volume hospital networks.
AI-powered self-service kiosks for general practice, family medicine, and walk-in clinics.
Prescription pickup queues, OTC consult workflows, and inventory-aware dispensing kiosks.
Procedure-based queues, dental consent capture, and treatment-plan workflows.
Pet check-in, species-aware triage, vaccination tracking, and contactless waiting room.
Citizen self-service kiosks for licence renewal, document submission, and queue intelligence.
Passport scan, biometric verification, digital declaration, risk-based auto-routing.
Appointment-only check-in, multilingual intake, and document-validation kiosks for diplomatic missions.
Lobby management, queue intelligence, and self-service for retail bank branches.
Customer service kiosks, claims submission, and policy-management self-service for insurers.
Student services, admissions, library, and campus-clinic kiosks for higher-ed institutions.
Visitor management, parent check-in, and school-clinic kiosks for K-12 institutions.
131+ cities curated with bespoke local healthcare context. 3,834+ city pages indexable.
Proven in production. 27,521 patient records processed at a 50-year clinic with zero AI-attributed incidents since launch in early 2026.
Deploy in under one week. Hardware ships in 3 days, software configured remotely. No internal IT team required.
Engineered for every market. 12+ native languages, regional payment rails, locally-aligned compliance, cultural context built in.
Zero monthly server fees. Serverless edge architecture scales to 10,000+ patient visits per day on usage-based pricing.
Offline-first operation. Kiosks operate without internet and sync automatically when restored. Designed for sub-tier-1 markets and clinical settings.
Owner-operator culture. Every customer has a direct line to engineering. CEO + CTO take every institutional briefing personally. WhatsApp reply within hours.
ISO 27001 + SOC 2 architectural alignment. Per-country data-residency configurable. Full DPA + sub-processor list available under NDA.
Six tiers, all production-grade. Architecture reviewed annually. Penetration test on demand. Customer requested architecture-detail and security-posture documentation available under NDA day one of evaluation.
Capability Statement →Android 11 Kotlin app on RK3566 SoC. NFC, thermal printer, biometric capture. Boot-on-start daemon, auto-update. Offline-capable.
Next.js 16 + React 19 on Vercel Fluid Compute. Multi-region edge. Node.js 24 LTS. Streaming SSR. 300s function timeout for clinical workflows.
Supabase Postgres with Row-Level Security. AES-256 at rest, TLS 1.3 in transit. Per-customer logical isolation; dedicated instances available enterprise tier.
JOSE-verified JWT, httpOnly + sameSite cookies. Magic-link invite. Hardware-key MFA. Per-clinic role hierarchies aligned to org charts.
WhatsApp Business Cloud API (Meta-verified). Resend transactional email. Regional SMS gateways. Patient-facing surfaces in 12+ languages.
PostHog product analytics + error tracking. Custom audit-log surface for compliance. Real-time dashboards via authenticated API.
| Capability | MOVO-X | Paper / Manual | Legacy HIS / Avixo |
|---|---|---|---|
| 90-second self check-in (NFC/MyKad/Passport) | ✓ | ✗ | PARTIAL |
| AI triage and acuity scoring | ✓ | ✗ | ✗ |
| No-show prediction (40% reduction proven) | ✓ | ✗ | ✗ |
| Smart queue with WhatsApp call-up | ✓ | ✗ | PARTIAL |
| Multi-language patient interface (12+ languages) | ✓ | ✗ | ✗ |
| NLP patient intake (own-words → ICD-10) | ✓ | ✗ | ✗ |
| Computer-vision ID + liveness verification | ✓ | ✗ | ✗ |
| Federated learning for sovereign deployments | ✓ | ✗ | ✗ |
| Integrated WhatsApp Business Cloud API | ✓ | ✗ | PARTIAL |
| Active in 174+ countries | ✓ | ✗ | PARTIAL |
| HIPAA / GDPR / PDPA / LGPD / POPIA / PIPL compliant | ✓ | ✗ | PARTIAL |
| Zero monthly server fees (serverless edge) | ✓ | ✓ | ✗ |
| Offline-first kiosk operation | ✓ | ✓ | ✗ |
| Deploy in 1 week | ✓ | ✗ | ✗ |
| No third-party rev-share on integrations | ✓ | ✓ | ✗ |
| CEO + CTO direct line for every customer | ✓ | ✗ | ✗ |
MOVO-X integrates alongside Avixo and most legacy HIS during migration so clinics can switch without operational disruption. See /compare for head-to-head comparisons against specific competitors.
50-year general practice. Migrated end-to-end from paper + Avixo to MOVO-X in early 2026. 27,521+ patient records processed. Zero downtime since launch. Patient check-in cut from 45 minutes to 30 seconds. Clinical operations team finally focused on care, not paperwork.
127 authoritative definitions of the terms procurement teams, clinicians, and journalists ask about.
A clinic kiosk is a self-service touchscreen device installed at a clinic reception that lets patients check in, register, verify identity, pay, and join a queue without staff assistance
Queue management is the discipline of organising customer or patient flow through a service environment — using queue tickets, priority routing, real-time wait estimation, and demand forecasting to minimise wait times and optimise staff utilisation
Clinic software is the integrated system that runs a healthcare clinic's operational workflow — patient registration, scheduling, electronic medical records (EMR), prescriptions, billing, queue management, and reporting — usually accessed via a web dashboard plus optional kiosks and mobile apps
AI in healthcare is the use of machine-learning and natural-language-processing models in clinical and operational workflows — for triage, no-show prediction, image analysis, intake, decision-support, and demand forecasting — embedded as augmentation to clinician judgment, not replacement
An EMR (Electronic Medical Record) is the digital version of a patient's clinical chart used within a single clinic or healthcare practice — capturing diagnoses, medications, procedures, allergies, lab results, and clinical notes for that practice's use
An EHR (Electronic Health Record) is the patient's comprehensive digital health record shared across multiple healthcare providers — primary care, specialists, hospitals, labs, pharmacies — designed for interoperability and continuity of care
A self check-in kiosk is a self-service touchscreen device that lets a patient or customer arrive at a service environment and register themselves — without staff assistance — by scanning ID, confirming details, joining a queue, and optionally paying
Patient flow is the operational discipline of moving patients through a healthcare facility — from arrival through registration, queue, consultation, treatment, payment, and departure — minimising wait time and bottlenecks while maximising clinical throughput
MOVO-X is the AI-first clinical operating system for healthcare and adjacent industries. The platform is three integrated layers: AI-powered self-service patient kiosks, intelligent queue management, and clinical operations software (registration, EMR/EHR, prescriptions, billing, analytics). It runs end-to-end clinic operations on one platform.
MOVO-X is active in 174+ countries and 30+ industries today, with the flagship deployment at Klinik Muhibbah in Pasir Gudang, Malaysia — a 50-year general practice running 27,521+ patient records in production with zero downtime since launch in early 2026.
Hardware ships in 3 days. Software is configured remotely. Most single-clinic deployments go live in 1 week from contract signature. Enterprise hospital chains roll out in waves of 5-50 facilities every 1-2 weeks; full network go-live in 6-12 weeks.
Almost certainly yes. We are engineered to meet GDPR, HIPAA, PDPA, LGPD, POPIA, PIPL, KVKK, DPDP Act, APPI, PIPA, and 170+ regional data-protection regimes. Our /compliance page has the per-country matrix; full DPA + sub-processor list available under NDA.
Yes. We integrate with Avixo, ClinicAssist, DoctorOnCloud, Epic, Cerner, regional HIS systems, and any FHIR-compliant platform. Custom integrations are included in the implementation contract — no third-party rev-share, no surprise integration fees.
Tell us about your clinic, hospital, or institution at /quote/gate — name, country, branches, monthly patient volume, deployment timeline. Our team responds with a tailored proposal within hours. Or message us on WhatsApp at +60 19-873 8500 directly.
Tell us about your clinic, hospital, or institution. We'll send a tailored proposal — hardware, software, integration scope, deployment timeline, total investment — within hours of submission.
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